LEA CLARK
MSc, Dip. Ex. Psych & Couns., D. Hyp,
PDCBHyp, MBSCH
Cognitive Behavioural Therapy with Hypnosis
PERSONAL AND PROFESSIONAL DEVELOPMENT
FOR MANAGERS AND TEAM LEADERS
How do you feel when you tell someone your occupation: “I work as a manager” or “I work as a team leader”? Do you feel proud / lost / stuck / anxious / angry / happy, or all of these at different times? Many people want to manage, so you’ve achieved what many people dream of doing. What many people don’t dream about, are some of the everyday “human” issues that managers so often need to sort out: conflict, tension, hostility, misunderstanding and so on. These can be caused for example by miscommunication, low self esteem, jealousy, anxiety or lack of confidence. So how can I help you? By assisting you to find ways to understand and improve the way you handle your own and other people’s emotions. As you know, your moods and actions have an enormous impact on those you lead. Learning to understand the powerful role of emotions sets the best leaders apart from the rest. As a result you could see: •Higher morale •Higher motivation •Increased commitment •Retention of talent •Better business results I use a range of tailored methods to assist you in the process of personal and professional development. The work can be carried out one- to- one and in small groups. Short term or longer term objectives can be accommodated.
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WORKPLACE PROGRAMMES
MANAGING PRESSURE
TO IMPROVE PERFORMANCE
The course content is flexible and focuses on understanding stress and learning stress management skills. The approach is educational rather than therapeutic, where participants are taught relevant theory and practice new strategies. It is based on “REE”, Rational Emotive Education, a form of CBT. One of the aims of the workshops is for participants to “do better” rather than just “feel better”, subsequently becoming their own effective stress managers. Vignettes – realistic interpersonal exchanges at work – are presented and analyzed. Relaxation and learning self-hypnosis are also included. An important part of the training is to anticipate future stress scenarios and decide how to deal with them by planning, and practicing techniques learnt during the workshop.
BETTER COMMUNICATION
TO IMPROVE RELATIONSHIPS AT WORK
In order to fully connect with another human being, the first step is to pay attention to that person. We need to pay attention with a particular attitude: one of openness, curiosity, and receptiveness. Openness means without defence, without hostility, without a ‘secret’ agenda; curiosity a genuine interest in the other person; and receptiveness a willingness to ‘take on board’ what the other person shares with us. When someone connects with us, we feel important, cared for, appreciated, respected and valued. When someone disconnects from us – when they are cold or closed off, so caught up in their own thoughts and feelings that they have no interest in us, when they treat us like a nuisance, intrusion, or irritant instead of as a worthwhile human being – that has a negative impact on us as individuals and as employees. (Harris R. 2009, “ACT with love”. New Harbinger Publ. p.18-19) The (tailor made) programme aims to assist employees and managers to: • Build a more open and engaging communication with each other • Learn to handle painful thoughts and feelings more effectively • Learn to focus on the other person in a way that increases understanding and communication • Find ways to solve conflicts and create better working relationships • Learn to understand nonverbal channels of communication